There are a number of key advantages to using a Hosted PBX versus traditional telephone service or purchasing an office telephone system. Whether you are seeking a hosted VoIP system, a Unified Communications (UC) solution, or a team collaboration software or app, today's cloud technologies offer big advantages to today's businesses. Here are the top reasons to make the switch to a cloud-based system:

          Mobility/Geographical Flexibility  – Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones, and even overseas.

          Scalability  – Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Virtual systems can expand and grow with your business as you need them to.

          Security - encryption methods, cloud security, protected file transfer, and more measures for safe connections. It's important to be aware of any potential security risks ahead of time and know how you can prevent them. Phishing, fraud, intercepted calls, spoofing and more are all typical security threats but can be easily prevented with the right security in place. Choosing a cloud solution gives you and your business more security than a traditional phone system can. Cloud phone services utilize a number of security measures like data encryption, network security, secure voice and video, HIPAA-compliance measures, and more are put in place so that users and their data are kept safe. Additionally, cloud communications host all their servers and associated equipment in secure facilities behind lock and key.

          Reliability - uptime and failsafe methods like disaster recovery to keep businesses connected.

          Initial Cost Savings  – You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a Hosted PBX solution, the office telephone system is operated and maintained by your provider.

          Ongoing Cost Savings  – Typically, a Hosted PBX implementation is significantly more cost-effective over the long run than a traditional PBX. These ongoing savings are in addition to the initial savings on capital outlay.

          Local Presence  – Hosted PBX systems allow you to get local virtual numbers in cities where you are not physically located which allows you to create a virtual presence or open a virtual office in New York or the UK.

          Credibility  – For small businesses a virtual system can give them instant credibility by presenting their customers with a professional sounding telephone solution. Traditional telephone systems are generally cost-prohibitive for smaller organizations.

          Quick Setup  – A Hosted PBX solution can have you up and running very quickly compared to a traditional telephone system.

          Ease of Use  – End-user management of a Hosted PBX is far more user-friendly than is the case with traditional solutions. Intuitive web interfaces mean that anyone can manage, monitor and make changes to the service at any time, without needing any specialized skills or experience.

Find out how you can improve employee productivity, customer service, and costs by calling us today.

Integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video.

Spring thunderstorms have arrived in North Texas, and the most intense months for severe weather are just around the corner. While tornadoes, hail and flooding are typically the three greatest concerns don't forget that other spring staple lightning. Nationally, the top 10 dates for lightning are all in April, May, June and July, according to Vaisala, a company that measures lightning. Texas is a breeding ground for lightning and has the numbers to prove it:

• Texas led the nation with 3.3 million cloud-to-ground lightning flashes in 2017.
• From 2007-2016, Texas ranked second with the number of lightning-related fatalities with 21 , trailing only Florida, which had 51.. Florida had a greater density of lightning strikes.
• Texas ranked second in 2016 with 9,098 lightning strike claims filed by State Farm customers with an average cost of $9,580 per claim.

Because of these numbers Rider Telephone has put all lightning and surge protection products on sale until April 21, 2019. If your business isn’t using to correct UPS, Surge Strip or Voice / Data lightning protection the cost of replacing your equipment could be in the thousands. These storms cause electrical surges that often damage telephone systems and voice and data networks and a lot of this damage could have been prevented by installing the proper protection. Installing surge protectors in front of your businesses telephone equipment will greatly reduce the damage caused by electrical surges, but you should also look at conditioning the power that gets to sensitive voice and data equipment. You can do this by installing an UPS or battery backup. UPS's aren't just to supply power to servers when the power goes out,  they prolong the life of equipment by keeping the power conditioned. It's not always possible, however unplugging all of your electronics during a storm will also help keep your telephone system safe. Call us today and we will get your equipment protected.

Save big this President's Day! We are giving you $20.00 off the purchase of any new telephone from 2/18/19 - 3/1/19. You can choose from any of our brands but this offer is only good on new equipmemt purchased from 2/16/19 - 3/1/19. If you think you will be needing a telephone this year then now is the time to make the purchase. All new Ayaya, Grandstream, Nec, Mitel and Panasonic telephones are included in this promotion.  Shop now for the best deals this President's Day!  

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